Return and Exchange
Making a Return? No Sweat.
We're sorry your order didn't work out, so let us make things right. First, read through our Returns Policy, then get the ball rollin' on your online return. It's really easy.
Our US Returns & Exchanges Policy
The following policy applies to domestic orders only.
Read International Returns Info »
Eligibility Window:To qualify for a return, items must be received back to our address within 30 days of your original order shipment date (as printed on your packing slip). Exchanges must be received within 30 days. UPDATE: 2018 Christmas HOLIDAY return and exchange deadline extended to January 15th 2019 (applicable to orders purchased in November and December 2018 :-) ). Returns will have the shipping fee deducted. We recommend the package sent via a trackable method. In the event of lost packages without a tracking number we won't be able to issue the refund.
Items Not Eligible for Refund or Store Credit:
- Customized items or engraved items will be deducted a reasonable $25 engraving fee on return.
- Returns received in damaged/worn condition.
- Returns received after 30 days of the original order shipment date.
- Shipping charges, except in cases where we have made a shipping error.